SVH is recognized for its expertise in developing strategies to strengthen cancer programs and position them for growth and improved financial performance. We support all the areas that are essential for a program that offers state-of-the-art comprehensive cancer care.

Comprehensive cancer care

Providing state-of-the-art cancer care is challenging because it requires care across the continuum from risk assessment, prevention, and screening, through diagnosis and treatment, survivorship and palliative care, and end-of-life care. It also requires coordination across multiple specialties, disease site expertise, access to clinical trials, patient support services, and organizational support with information technology, community outreach and many other services. We create a roadmap for organizations as they work to provide excellent care across the continuum.

Organizational structure

Being able to offer a comprehensive cancer program requires an effective governance and management structure and the right clinical and administrative leadership to coordinate “all these moving parts,” engage with physicians, and advance program goals. This is challenging for many organizations. We are experienced in helping develop the most appropriate organizational structure adapted for the environment and in supporting culture change to achieve.

Research and vlinical partnerships

Many leading cancer centers offer affiliation models for community hospital cancer programs. These relationships have to meet the needs of both parties for serving patients in the community, and there has to be a business case to support them. We have experience facilitating these affiliation assessments from the perspective of the academic cancer center as well as from that of the community hospital.

Patient-centered cancer care

In a fast-paced healthcare environment with long-standing operational practices, it can be difficult to step back and see cancer care through the patient’s eyes. Patients are choosing programs that offer an exceptional patient experience and convenience for them and their caregivers. There are also new entrants into the market who are competing to offer services to patients such as urgent care, home-based care, and rapid access to other services needed by cancer patients. We help develop cancer programs that focus on the patient experience beyond patient satisfaction scores with new programs or processes to meet the needs of the patient as well as their family.

Cancer program outreach and engagement strategies

Addressing disparities in cancer care and access to clinical trials is essential for cancer programs. Cancer programs need outreach strategies that engage diverse populations and build trust and that remove access barriers using evidence-based strategies. This requires staff expertise and a commitment to bi-directional partnerships with community-based organizations. We have developed cancer outreach and engagement plans for many hospital cancer programs.

Value-based care

With the rising cost of cancer care, payers are increasingly focused on value. Cancer programs have to focus on cost with attention to high-cost drugs, hospital admissions and length of stay, ED visits, ICU days, early palliative care, and initiatives to reduce variation in care. The value strategies of payers are still evolving and cancer has presented daunting challenges. We can help you navigate what is needed for value in the current environment while preparing for the future.

“SVH has a deep understanding of the enormous complexity inherent in effectively integrating the many pieces required for a cutting-edge multidisciplinary cancer program – particularly in the context of a regional healthcare system. Their work for us has transformed our cancer program through improved quality, patient satisfaction, financial performance, provider satisfaction, recruitment and retention, and national visibility.”

~ Physician Director, Cancer Institute