With the complexity of healthcare, partnerships are essential whether it is between hospitals and physicians, hospitals and community organizations, or with the formation of networks to tackle challenges on a larger scale. SVH has experience facilitating many types of partnerships where the goal must be mutual value and goal achievement.

Community hospital and academic medical center (AMC) partnerships

Patients want state-of-the-art specialty care close to home. It can be challenging to attract specialists to communities, often because there may not be sufficient patient volume to support the practice. Patients in the community also want access to clinical trials. Partnerships between community hospitals and AMCs can be mutually beneficial and provide the best care for patients, yet they are challenging to develop and demonstrate value. SVH has experience facilitating these relationships, particularly for specific clinical services such as cancer. It requires effectively engaging academic and community physicians to develop ways to coordinate the best care for patients while also meeting the business needs of each.

Consortium development

SVH has extensive experience organizing or providing strategy support for local, regional and national consortiums and learning collaboratives. Our experience includes projects such as a national cancer program collaborative, a regional primary care advocacy network, a regional children’s behavioral health network, community collaboratives, and a regional sickle cell disease provider consortium. These less formal structures require good systems for communication and engagement. They are most effective when they are able to make an impact and when the participants see their value. Many of these consortiums or networks benefit from a “refresh” to ensure the focus is on priorities that are most valuable to the participants and that the action plans are sufficiently resourced and positioned for success.

Hospital/home care/hospice and palliative care partnerships

More and more, patient-centered care requires services outside of the hospital. Care at home does not always have to be after a hospital admission. Palliative care can be integrated into out-patient care especially for some specialties such as cancer or advanced heart failure patients. Care outside the hospital is also important in a value environment. Achieving patient-centered care requires a team approach that includes staff from the different settings to work together as a team. The healthcare team of the future needs to bridge organizations to deliver patient-centered care, and that requires finding new ways to work together. We facilitate processes and planning to create cross-institutional teams and support mobilization of initiatives.

Retreat facilitation

Gathering stakeholders from different organizations to pursue partnership development can be challenging, especially when all look through the lens of their own organizations. A well-facilitated retreat involves understanding the players and the goals. We structure the time and content to effectively engage the participants so that recommendations reflect the input of all parties and can lead to win/win relationships.

“Donna O’Brien’s support as a long-term advisor to our 55 building affordable housing program has enabled us to create innovative approaches and partnerships to bring needed services to our residents and the community. She has always recognized the need to connect housing with health, social services and education programs for youth, and applied her skills facilitating win/win partnerships to these efforts.​”

~ President, Housing Corporation